Review Policy
At She Codes Studio, we deeply value our customers’ feedback and are committed to providing exceptional products and services. Your reviews play a crucial role in helping us improve and maintain the highest standards. This policy outlines our approach to managing and responding to reviews.
Types of Reviews
We accept and encourage all types of feedback, including:
- Positive Reviews: Highlighting your satisfaction and positive experiences with our products and services.
- Constructive Feedback: Offering suggestions for improvement.
- Negative Reviews: Detailing any issues or dissatisfaction with our products and services.
How to Leave a Review
Customers can leave reviews on the following platforms:
- Our Website
- Google Reviews
Guidelines for Reviews
We ask that reviews adhere to the following guidelines:
- Be Honest and Fair: Share genuine experiences and provide factual information.
- Respectful Language: Avoid using offensive or inappropriate language.
- Relevant Content: Focus on your experience with our products and services.
Responding to Reviews
We are committed to addressing all reviews in a timely and respectful manner:
- Positive Reviews: We will thank customers for their kind words and acknowledge their support.
- Constructive Feedback: We will consider suggestions and take appropriate actions to improve our products and services.
- Negative Reviews: We will investigate any issues raised and work towards resolving them. We will respond publicly to acknowledge the feedback and, if necessary, follow up privately to address the concerns.
Handling Fake or Inappropriate Reviews
We reserve the right to report and request the removal of reviews that are:
- False or Misleading: Reviews that contain inaccurate or deceptive information.
- Spam or Unrelated: Content that is irrelevant to our products and services or intended to promote other businesses.
- Offensive or Abusive: Reviews containing inappropriate language or personal attacks.
Customer Privacy
We respect our customers’ privacy. While responding to reviews, we will not disclose any personal information unless explicitly permitted by the customer.
Review Incentives
To ensure the integrity of the reviews, we do not offer incentives in exchange for positive reviews. However, we may encourage satisfied customers to share their experiences.
Contact Us
If you have any questions or concerns regarding our Review Policy, please contact us using Contact Form.
Thank you for taking the time to provide your feedback. Your reviews help us grow and serve you better.